E-commerce
A storefront that answers, sells, and tracks orders on every channel your customers already use.
A customer asking 'is this back in stock' does not care whether they called, DM'd Instagram, or messaged your Facebook page. SkyVoice checks your real, live inventory on every one, places the order directly, and follows it through delivery, and returns, if needed.
One agent, six ways in
Every channel below reads the same real product catalog and stock, so a purchase on WhatsApp updates what the phone line, or Instagram, sees a second later.
Phone
The order taken by phone, start to finish
A customer calls asking if a product is in stock. The agent checks real inventory, places the order, takes payment, and confirms delivery details, no redirect to the website needed.
Buy directly in the chat
A customer messages your WhatsApp asking about a product, and the agent checks stock, walks them through sizing or options, and places the order in the same conversation.
From the product post to checkout
Someone comments 'price?' under a product photo, slides into DMs, and completes the purchase there, real stock checked, real order placed, no separate app opened.
Messenger
The Marketplace question, closed as a sale
A question about an item posted to your Facebook page gets answered with real availability and pricing, and the order gets placed before the customer thinks to visit the site.
TikTok
From the viral unboxing to the sale
A product clip does numbers, comments fill with 'link please,' and DMs turn straight into completed orders, real stock and real payment, not a promise to follow up.
Website chat
The site's own chat, closing sales
A visitor comparing two products asks the chat widget which is in stock, and completes the purchase there, tracking and returns handled the same way as any other channel.
Strengths
- Answers product questions against your real, live inventory, never a generic script, on any channel.
- Places the order directly, no redirect back to the website, wherever the conversation started.
- Tracks delivery and handles returns, end to end, with the same order history on every channel.