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A successful business outcome, such as creating an order, booking an appointment or sending a separate scheduled follow-up. A booking with its immediate confirmation and calendar mirror counts once. Lookups, ordinary replies, failed operations, retries and manual human edits do not consume actions.

Tokens measure the text Sky processes to answer messages, including input context and generated output. They are not messages: longer conversations can use more tokens. Your plan includes a monthly allowance, with extra usage at $10 per million tokens.

No. Voice-session processing, tokens and the standard call summary are included in Sky call minutes. A successful business action during a call still uses one action. Carrier charges can apply separately.

The displayed plans and minute rates cover Sky usage. Carrier transport, phone numbers, applicable paid WhatsApp/SMS messages and taxes are separate. Review the actual provider rates for your configuration before activation.

Extra usage draws from your prepaid credit at the published rates. Automatic reload is off by default. At your budget limit or insufficient available credit, new chargeable operations pause and the configured human handoff remains available where supported.

Included minutes, actions and text tokens reset each monthly billing period. Purchased credit carries forward with no scheduled expiry and is usable with an active plan.

Business is designed for teams needing more included actions and text capacity, more seats or simultaneous calls. Pro with extra minutes can cost less for voice-only use. Use the calculator to compare your actual requirements.

The published offer is priced in USD. Contact our team for a EUR quote. The language you choose does not change the billing currency.

You pay for 12 months at once and save 20% on the subscription. Included minutes, actions and text tokens stay monthly allowances that reset each month, and additional usage is billed at the same rates.

Ask to change your plan through your account or our team. Review the effective date, proration and allowance changes before confirming. Existing payment terms govern until the new plan takes effect.

The agent connects to your calendar and your customer records. It checks real availability before offering a time slot, then checks it again when it books. CRM integrations are included from the Pro plan up.

Yes: no tool the agent can call ever takes another organization’s data as an argument, enforced at the model layer, not by a prompt rule.

Every appointment is confirmed by SMS or WhatsApp, leaving a verifiable record, not only a spoken promise on the call.